1111bet tv Privacy Policy

Details of Information Collected

1111bet tv collects certain types of personal information from users as needed to provide its services. This information is used solely to manage your account, process transactions, and improve service quality.

1.1 Identity Information

During registration, you provide the following information:

• Full name
• Date of birth
• Mobile number
• Email address
• National ID or passport number (for identity verification)

1.2 Financial Information

Your mobile banking number (bKash, Nagad, Rocket, Upay) is stored to process deposits and withdrawals. Your full payment PIN or password is never collected.

1.3 Technical Information

When you use the 1111bet tv platform, certain technical information is collected automatically, such as:

• IP address
• Device type and operating system
• Browser version
• Date and time of access to the platform
• Page visit information

How Information Is Collected

1111bet tv collects information in the following ways:

2.1 Information Provided Directly

When you fill in the account registration form, you voluntarily provide your personal information. Without this information, it is not possible to create an account or use the services.

2.2 Automatic Collection

When you visit our platform, technical information is collected automatically through cookies, web beacons, and similar technologies. This is primarily used to improve site functionality and personalise your experience.

2.3 Information Received from Third Parties

Limited information may also be received from authorised third-party service providers for payment processing and identity verification.

Purpose of Using Information

1111bet tv uses your information only for specific legitimate purposes. These purposes are described in detail in our Terms and Conditions. The main purposes for using information are listed below:

3.1 Account Management

The information you provide is used to create, verify, and secure your account. This includes password recovery, login verification, and detecting suspicious activity.

3.2 Processing Financial Transactions

Your information is used to confirm deposits and withdrawals, prevent fraud, and maintain records of financial transactions.

3.3 Providing Customer Support

Necessary information is shared with our 24/7 live chat and email support team to resolve your issues and answer your questions.

3.4 Promotional Communications

If you have given your consent, you will be informed about bonus offers, special promotions, and new features on the site. You can stop these communications at any time.

3.5 Analysis and Development

Information is used to assess platform performance, identify errors, and generate anonymous statistics to improve the user experience.

Information Storage and Security

To ensure the security of your personal information, 1111bet tv has adopted industry-standard technical and administrative measures.

4.1 Encryption Technology

Our platform uses SSL (Secure Sockets Layer) encryption, which keeps all information exchanged between your browser and our servers secure.

4.2 Access Controls

Only authorised staff can access your information. All staff are bound by strict confidentiality agreements and do not have access to any information beyond what their role requires.

4.3 Data Retention Period

Information is retained for as long as your account is active and for as long as necessary thereafter to meet applicable legal obligations. If you request account closure, we will delete your information as soon as reasonably possible, though some information may be retained for a set period where legally required.

4.4 Security Breaches

If a data breach occurs that poses a risk to your rights and interests, we will notify you through the appropriate process.

Sharing Information with Third Parties

1111bet tv does not sell your personal information or share it with third parties for commercial purposes. Limited information may be shared only in the circumstances described below:

5.1 Payment Service Providers

Information necessary to process transactions through bKash, Nagad, Rocket, and Upay is shared with these payment service providers. These organisations operate under their own privacy policies.

5.2 Technology Service Partners

Some technology service partners (such as cloud hosting and analytics providers) process limited information to operate the site. These partners are contractually bound to maintain data confidentiality.

5.3 Legal Obligations

Information may be disclosed to authorities in accordance with court orders, government directives, or the requirements of applicable law. In such cases, we will provide only the minimum information necessary.

5.4 Corporate Restructuring

In the event of a business merger or acquisition, information may be transferred, but the protection standards described in this policy will be maintained and you will be notified in advance.

Cookie Policy

Cookies are small text files stored in your browser. 1111bet tv uses different types of cookies:

6.1 Essential Cookies

These are essential for the basic functionality of the site. They are used to maintain login sessions and ensure security. These cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your preferences and settings (such as language selection). You can disable them, but doing so may limit some features.

6.3 Analytics Cookies

These collect anonymous statistics to understand how many users are visiting which pages. This information helps with site improvement.

6.4 Cookie Controls

You can control or delete cookies from your browser settings. Keep in mind that disabling essential cookies may prevent the site from functioning properly.

Protection of Minors

All casino and betting activities on 1111bet tv are strictly intended for users aged 21 and above. We are committed to protecting minors.

7.1 Age Verification

We verify the user's age during the account registration process. No information is collected from anyone under 21 years of age, and their account will not be approved.

7.2 Children's Information

If we are informed that a minor's information has been collected unintentionally, we will immediately close that account and delete all associated information. In line with our Responsible Gaming guidelines, parents and guardians are encouraged to monitor their children's online activities.

Your Rights

You have the following rights regarding your personal information:

8.1 Right of Access

You can ask 1111bet tv at any time what information is stored about you. We will provide this information within a reasonable time.

8.2 Right to Correction

If there are any errors or inaccuracies in your information, you can request a correction. Most information can be updated directly from your account settings.

8.3 Right to Deletion

You can request deletion of your information by closing your account. However, some information may need to be retained for a set period due to legal obligations.

8.4 Withdrawal of Consent

If you have given consent to receive promotional communications, you can withdraw that consent at any time. Contact us or make the change in your account settings.

8.5 Data Portability

You have the right to receive the information collected about you in a structured format. Contact our support team to make this request.

Policy Changes

1111bet tv may update this privacy policy from time to time. Changes may be made to this policy due to changes in services, advances in technology, or legal requirements.

9.1 Notice of Changes

For significant changes, we will notify you in advance through the appropriate channel (such as email or a site notification). Minor changes will be considered sufficiently communicated by updating this page.

9.2 Continued Use After Changes

If you continue to use the platform after a policy change, it will be assumed that you have agreed to the revised policy. We therefore recommend visiting this page periodically. Reading more about our site will give you a better understanding of how we operate and what we stand for.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to contact us.

10.1 Contact Methods

Use the following channels for privacy-related requests:

• Live Chat: 24/7 support — start a chat from any page on the site
• Email: [email protected]

10.2 Response Time

After receiving a privacy-related request, we try to respond as quickly as possible. Complex requests may take a little longer. Our customer service is available in both Bengali and English.

This Privacy Policy is part of the overall terms of use of the 1111bet tv platform. Please also read our Terms and Conditions and Responsible Gaming Guidelines to understand the full legal framework.